> ## Documentation Index
> Fetch the complete documentation index at: https://docs.envoi.no/llms.txt
> Use this file to discover all available pages before exploring further.
# Invoices
> Find your invoices, understand the statuses and see what you can do with an invoice.
Your invoices are under **Invoices** in the menu, with three subpages:
* **Inbox**: all invoices that have been sent, and credit notes.
* **Drafts**: invoices that have not been sent yet.
* **Recurring**: invoices that are sent automatically at regular intervals. See [Recurring invoices](/en/sales/recurring-invoices).
In **Inbox** you can choose between **Sent**, **Credit notes** and **Received** (supplier invoices, see [Received invoices](/en/purchases/received-invoices)). You can filter by status, customer, due date and amount, and search. **Export** downloads the list as CSV or PDF.
## Statuses
| Status | Meaning |
| - | - |
| Draft | Not sent. Does not have an invoice number yet. |
| Sent | Sent to the customer |
| Viewed | The customer has opened the email |
| Overdue | The due date has passed, and the invoice is not paid |
| Reminded | A reminder has been sent |
| Collection | A collection warning has been sent |
| Paid | The full amount has been paid |
| Credited | The invoice has been credited with a credit note |
| Bounced | The email did not reach the customer |
Next to the status there may be a tag:
* **Partly paid**: the customer has paid part of the amount. See [Recording payments](/en/sales/payments).
* **Disputed**: you have marked that the customer disagrees with the claim.
* **Dunning paused**: automatic reminders are paused for this invoice.
## Drafts and numbering
**Save as draft** saves the invoice without sending it. A draft has no invoice number or KID. The invoice number, for example INV-0012, and the KID number are assigned when the invoice is sent, and the numbering continues without gaps.
The new invoice form also saves what you type as you go, in the browser (**Autosaved at**). It is saved only on the computer and in the browser you are using. To continue on another computer, save as a draft.
Drafts can be edited and deleted from **Drafts**.
## A sent invoice
A sent invoice cannot be edited or deleted. If something is wrong, you create a [credit note](/en/sales/credit-notes) and send a new invoice.
This is what you can do from the invoice:
| Action | What it does |
| - | - |
| Resend | Sends the invoice by email again |
| Print, Download PDF | The invoice as a PDF |
| Record payment | See [Recording payments](/en/sales/payments) |
| Send reminder | See [Reminders and collection warnings](/en/sales/reminders-and-collection) |
| Credit | See [Credit notes](/en/sales/credit-notes) |
Under **More** you also find:
* **Download EHF**: the invoice as an EHF file (Peppol BIS 3.0). EHF can only be created for companies in Norway with an organisation number, and not when the invoice has lines with 0% VAT. Envoi shows why when the option is greyed out. Sending through the Peppol network is coming before 2027.
* **Export CSV**
* **Make recurring**: creates a recurring invoice with the same content.
* **Mark as disputed** and **Pause auto-dunning**. See [Reminders and collection warnings](/en/sales/reminders-and-collection).
To send the invoice by email, the customer must have an email address. If the customer has none, you can download the PDF and send it yourself.
When you choose **Send invoice**, the invoice gets an invoice number and KID and is posted, before the email is sent. If the email does not arrive, you see **The invoice is issued, but the email wasn't sent**. The invoice is then sent and posted, and you only choose **Resend**.
The customer details on a sent invoice cannot be changed. You can correct the email address with **Change email address**, for example when the invoice shows as **Bounced**. If other customer details are wrong, create a credit note and a new invoice.