Skip to main content
When accounting is turned on, Envoi posts what you do in Operations. You do not need to post the entries yourself. It usually takes less than a minute from when you do something until it is posted.

Posted automatically

Not posted automatically

A partial payment is not posted right away. When the invoice is paid in full, the payment is posted in one go, dated the last payment received. Until then, the full invoice amount stands as outstanding in the books.
If you pay money back to a customer after a credit note, it must be posted as a manual journal entry.
The invoice itself is posted, converted to Norwegian kroner. The payment of an invoice in a foreign currency is not posted automatically, and ends up under Needs you.
If you mark a paid supplier invoice as unpaid again, or reject it after it has been confirmed, only the status in Operations changes. What has been posted stands. You can reverse a payment. If the supplier invoice itself is wrong, ask the supplier for a credit note.
These are not posted. Open invoices are included in the opening balance.

Which income account

Sales are posted as sales of goods (account 3000) or services (account 3020), according to what you have chosen under What do you mostly sell? in Company and VAT. Sales without VAT and exports are posted to separate accounts.

Needs you

If something cannot be posted, it ends up under Needs you. The menu item shows a number when something is waiting.
The Needs you page, here with nothing waitingThe Needs you page, here with nothing waiting
For each case you see which document it concerns, the error message and when Envoi last tried. You have three choices:
  • Go to the document: opens the invoice or supplier invoice, so you can fix what is missing.
  • Try again: Envoi tries to post it again. Use this after you have fixed the error.
  • Close the case: the document is not posted. You must write why, and it cannot be undone.
The most common cause is a supplier invoice without an expense account. Set Default expense account on the supplier, and choose Try again.
The error message comes straight from the accounting engine and may be in English.